Review · PHI PHI ISLAND TOURS
Ao Nang to Koh Phi Phi by Ao Nang Princess Ferry
The most useful part of this transfer is the hotel pickup in Ao Nang, followed by a direct ferry ride to Koh Phi Phi Don. You avoid hunting for a taxi to Nopparat Thara Pier, then step off at Tonsai Pier, close to many island hotels and longtail boats.
I like the advance reservation, especially in the busy November to May season, and the large outdoor deck, which gives you good sea views. The air-conditioned cabin is another welcome touch. The catch is timing: pickup can run 30 to 45 minutes late, so do not book this if you have a critical connection soon after arrival.
In This Review
- Key points to know before booking
- Why this ferry can be a smart Ao Nang to Phi Phi choice
- Leaving from Nopparat Thara Pier in Ao Nang
- The Railay Beach stop adds time and scenery
- What the two-hour ferry ride is really like
- Arriving at Ton Sai Pier on Koh Phi Phi Don
- Is $22.70 good value?
- Timing advice for high and low season
- Weather, cancellation, and basic booking details
- Who should book this ferry
- Should you book the Ao Nang Princess Ferry?
- FAQ
- How long does the ferry trip from Ao Nang to Koh Phi Phi take?
- Where does the ferry leave from?
- Where does the ferry arrive on Koh Phi Phi?
- Is hotel pickup included?
- Does the booking include hotel drop-off on Koh Phi Phi?
- What happens if bad weather cancels the ferry?
Key points to know before booking

- Hotel pickup covers several Krabi areas: Ao Nang, Krabi Town, Ao Nam Mao, Klong Muang, and Tubkaek Beach.
- Railay Beach is a short stop: The ferry pauses there to collect or drop off passengers before continuing to Phi Phi.
- Tonsai Pier is central: You can walk to many hotels, or arrange a longtail boat for accommodation farther along the coast.
- The ferry has two comfort levels: Standard seating is included, while a reported 200-baht VIP upgrade adds reclining leather chairs and small refreshments.
- Sea conditions can change the plan: Bad weather may cause delays, postponement, or cancellation with a full refund.
- Pickup reliability is the main concern: Some departures run smoothly, but several reported long waits without clear notice.
Why this ferry can be a smart Ao Nang to Phi Phi choice
At about $22.70 per person, this is more than a simple boat ticket. You are paying for a planned transfer that starts at your hotel, includes the road ride to the pier, and gets you onto a scheduled ferry to Koh Phi Phi. For many people, that is worth the extra cost over arranging every part separately.
The biggest value comes from the hotel pickup. Nopparat Thara Pier is in Ao Nang, but your hotel may not be close enough for an easy walk, particularly with bags or in hot weather. A minibus collects you from the listed areas and takes you to the pier, where you show your mobile ticket and board.
I would book ahead if you are traveling during the high season from November through May. The ferry runs daily all year, but high season has two departure times, while the low season usually has one morning departure. That gives you less flexibility outside the busy months.
A reservation does not remove every risk. The service has an average rating of 3.6 out of 5, with strong praise for organization, friendly staff, comfortable seating, and the simple hotel-to-pier arrangement. The weaker side is punctuality. Pickup delays are the issue to plan around.
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Leaving from Nopparat Thara Pier in Ao Nang

Your day begins with a hotel pickup. The exact time is sent by email after booking, so check your inbox and keep the message available on your phone. A minibus is used for the road transfer, and it can carry normal holiday luggage.
The vehicle may make several hotel stops. If your accommodation is near the end of the route, you could wait longer than expected. One reported pickup was 45 minutes late because the passenger was the final stop, while other delays were around 10 or 30 minutes. A more serious case involved a 40-minute wait and a rushed taxi ride to the pier.
That pattern does not mean every pickup is late. Some departures are described as well organized, with a friendly driver and a smooth handoff at the pier. Still, I would allow a generous buffer and avoid scheduling anything important immediately before departure.
Nopparat Thara Pier is the ferry departure point in Ao Nang. Once there, the process is straightforward: show your digital ticket, follow the staff toward the boat, and settle in. A small port charge of 20 baht was reported on one journey, so carrying a little Thai cash is sensible even though the stated fare includes the ferry and pickup.
The ferry can carry up to 400 people. That is useful context. This is a large public transfer, not a small private boat, and boarding or leaving the vessel can take time when the boat is full and luggage is piled together.
The Railay Beach stop adds time and scenery

The ferry travels from Nopparat Thara Pier toward Koh Phi Phi with a short stop at Railay Beach. This is not a sightseeing stop where you get off and explore. It is a pickup and drop-off point for people changing between destinations.
The pause can add time to the trip. A journey advertised at about two hours may feel longer if the boat leaves late or spends extra time at Railay. One account described the ferry leaving late and arriving at Phi Phi well behind schedule after the Railay stop.
Still, Railay gives you an attractive stretch of scenery from the boat. You may see the dramatic limestone coast and the famous beach area as passengers and luggage are handled. If you want photos, the outdoor deck is the better place to sit, weather permitting.
You should treat the route as transport first and sightseeing second. The views are a nice bonus, but the ferry is not designed as a dedicated coastal tour. If you are trying to reach a Phi Phi hotel by a particular time, build in extra margin.
What the two-hour ferry ride is really like

The Ao Nang Princess Ferry offers air-conditioned seating, which matters in Thailand’s heat. Standard travel is functional rather than luxurious, with a spacious exterior deck where you can get fresh air and take pictures.
Several details make the ride more comfortable than a small open speedboat. You have an enclosed cabin, a bigger vessel, and more room to move around. The trip is also a better fit for anyone who prefers a steady ferry ride over a fast, exposed crossing.
The outdoor deck is a major plus for sightseeing. One passenger paid an additional 200 baht for top-deck access and felt it was worthwhile for the sun and photographs. Another paid 200 baht for a VIP option that included reclining leather chairs, two small snacks, a small Coke, and a small bottle of water.
The VIP arrangement appears to be an optional upgrade rather than part of the basic booking. Ask staff about availability and the exact benefit on your departure. If you care most about views, the open deck may be enough. If you want a more relaxed seat and a few refreshments, the upgrade could be good value.
Do not expect a premium cruise. The included service is a practical ferry crossing. One positive description called the boat modern and comfortable, while another noted that it was not luxurious. Both points can be true: the vessel may be pleasant and air-conditioned without offering a full food service or polished cruise experience.
Safety details deserve attention. One account said life jackets were not visible and raised concerns about the amount of luggage and the slow disembarkation. The supplied information confirms basic travel insurance is included, but it does not provide detailed safety procedures. If this matters to you, identify the safety equipment when you board and follow crew instructions.
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Arriving at Ton Sai Pier on Koh Phi Phi Don

The ferry arrives at Ton Sai Pier on Koh Phi Phi Don. This is the main arrival point, not a quiet beach landing. You will need to collect your luggage and make your own way onward.
Many hotels are within easy walking distance of the pier. That makes the drop-off practical if you are staying near Ton Sai village or the central part of Phi Phi Don. With heavy bags, steep or crowded walking routes can be less pleasant, and a longtail boat may be the better choice for some hotels.
Hotel drop-off is not included. This is an important detail when comparing the $22.70 fare with other transfers. Your journey ends at the pier, so check your accommodation location before booking and find out whether it offers directions or a boat pickup.
Disembarking can take longer than expected when the vessel is busy. Keep your phone, passport, booking information, and accommodation details somewhere easy to reach. Avoid packing essential items deep inside your main bag.
The arrival is still simple by island standards. You are delivered to Phi Phi’s main pier, where you can walk or arrange a longtail boat. You do not need to search for a distant landing point or organize a second ferry.
Is $22.70 good value?

The price is fair if you value convenience. It covers one-way ferry transport, pickup from several Krabi areas, and basic travel insurance. You also get the reassurance of a reserved place, which matters when demand is high and only a limited number of boats are running.
The fare is less attractive if you are staying right beside Nopparat Thara Pier and prefer to buy a ticket directly. In that case, the hotel pickup may not add much. The booking is aimed more at people who want the full first-mile connection handled for them.
Remember the extra costs. Hotel drop-off on Phi Phi is not included, and you may need a longtail boat from Ton Sai Pier. A 20-baht port fee was also reported, although this may not apply in exactly the same way on every departure.
The optional VIP upgrade costs 200 baht per person according to the available experience details. That is a modest addition for reclining leather seats and simple snacks, but it is not necessary for a two-hour crossing. I would decide based on the weather, your preference for outdoor views, and how much luggage or fatigue you are carrying.
Timing advice for high and low season

The ferry operates every day throughout the year. From November to May, there are two departure times in high season. In the low season, there is usually one morning departure.
This seasonal difference affects your planning more than the advertised two-hour duration. With two high-season departures, a missed boat may not ruin the whole day, though a late pickup can still cause trouble. With one low-season sailing, a missed departure may leave you waiting until the next day.
The pickup time is confirmed after booking rather than fixed in the general description. Keep your morning free and be ready before the stated time. If the driver is late, contact the operator quickly through the available contact method. One response specifically advised using WhatsApp so the team can act faster.
I would not use this transfer for a same-day flight, a wedding, a timed tour, or another booking that allows no flexibility. Ferry schedules depend on road traffic, boarding, sea conditions, and the Railay stop. The service may be perfectly adequate for a normal island transfer, but it is not the right tool for a tight chain of connections.
Weather, cancellation, and basic booking details

The ferry can be delayed, postponed, or canceled because of bad weather, rough sea conditions, or limited availability. If poor weather causes cancellation, you are offered another date or a full refund.
You can cancel for a full refund if you do so at least 24 hours before the experience starts. Changes or cancellations inside that 24-hour window are not accepted for a refund. The local Thai time zone controls the cutoff.
Confirmation arrives when you book, while the exact pickup time follows by email. The ticket is mobile, which saves you from printing paperwork. Keep a screenshot as a backup in case your phone signal is weak at the pier.
Most people can participate, and no special physical requirement is listed. You should still consider your own luggage and walking ability because hotel drop-off is not included and the final connection from Ton Sai Pier may involve walking or a longtail boat.
Who should book this ferry
This transfer suits you if you want a simple route from a Krabi hotel to Koh Phi Phi without arranging a taxi and ferry separately. It also works well for first-time visitors who prefer a clear pier-to-pier plan and a mobile ticket.
I would particularly consider it for:
- People staying in Ao Nang, Krabi Town, Ao Nam Mao, Klong Muang, or Tubkaek Beach
- Anyone traveling during high season who wants a reserved seat
- Families or couples with ordinary luggage who prefer a larger ferry
- People who like the option of air-conditioning and an outdoor deck
- Visitors who are comfortable arranging their own final trip from Ton Sai Pier
It is less suitable if you need precise pickup timing, dislike crowded public boats, or expect hotel-to-hotel service. It may also frustrate you if you want a quiet crossing with no intermediate stop.
Should you book the Ao Nang Princess Ferry?
I would book this ferry when convenience and a reserved place matter more than perfect punctuality. The included hotel pickup, air-conditioned cabin, useful outdoor deck, and central Ton Sai arrival make it a sensible way to reach Phi Phi for about $22.70.
I would not book it for a tight schedule. The most serious weakness is the pickup system, with delays ranging from minor to stressful. Leave plenty of time, keep cash for possible pier charges, and expect to handle your own onward transfer at Ton Sai.
Choose standard seating for the best basic value. Consider the 200-baht VIP upgrade if you want reclining seats and small refreshments. Above all, confirm your pickup time, be ready early, and contact the operator promptly if the vehicle does not appear.
FAQ
How long does the ferry trip from Ao Nang to Koh Phi Phi take?
The trip takes about two hours. A short stop at Railay Beach to pick up or drop off passengers can add time, and road pickup delays may make the full journey longer.
Where does the ferry leave from?
The ferry departs from Nopparat Thara Pier in Ao Nang, Krabi.
Where does the ferry arrive on Koh Phi Phi?
You arrive at Ton Sai Pier on Koh Phi Phi Don. From there, you can walk to many hotels or take a longtail boat to accommodation farther away.
Is hotel pickup included?
Yes. Pickup is offered from hotels in Ao Nang, Krabi Town, Ao Nam Mao, Klong Muang, and Tubkaek Beach. The exact pickup time is confirmed by email after booking.
Does the booking include hotel drop-off on Koh Phi Phi?
No. Hotel drop-off is not included. You arrange your own walk or longtail boat from Ton Sai Pier to your accommodation.
What happens if bad weather cancels the ferry?
If the experience is canceled because of poor weather, you are offered a different date or a full refund. You can also cancel for a full refund if you cancel at least 24 hours before the start time.
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