Review · PHI PHI ISLAND TOURS
Krabi to Koh Phi Phi By Ferry Include Pickup Transfer
Koh Phi Phi is only a short boat ride from Krabi, but getting from your hotel to the pier can turn a simple trip into a puzzle. This service joins those pieces together: hotel pickup in selected Krabi areas, a direct boat to Phi Phi Don, and arrival at Tonsai Pier, where you can walk on to many hotels.
I like the choice of departure times and the fact that the trip is sold as one connected transfer rather than a ferry ticket alone. I also like the straightforward route from Klong Jilad Pier to Tonsai, with a toilet onboard. The main point to watch is luggage handling, since bags may be stacked together, and some bookings may use a speedboat rather than the slower ferry wording suggests.
In This Review
- Key points to know before booking
- Why this Krabi to Phi Phi transfer is useful
- Leaving Ao Nang, Ao Nam Mao, or Krabi Town
- Klong Jilad Pier and the start of the crossing
- About the one and a half hour boat ride
- Arriving at Tonsai Pier on Phi Phi Don
- Departure times and planning your day
- What the price includes, and what it does not
- Who should book this transfer
- Practical advice for a smoother crossing
- Should you book the Krabi to Phi Phi ferry transfer?
- FAQ
- How long does the trip from Krabi to Phi Phi take?
- Where does the boat leave from?
- Where does the boat arrive on Phi Phi?
- Is hotel pickup included?
- Can I book this as a round trip?
- Are there several departure times?
- Is there a toilet onboard?
- What happens if the weather is bad?
- What should Railay Beach passengers do?
- Can I cancel for a refund?
Key points to know before booking
- Pickup covers three Krabi areas: Ao Nang, Ao Nam Mao, and Krabi Town.
- The boat leaves from Klong Jilad Pier: This is the main departure point for the crossing to Phi Phi.
- Arrival is at Tonsai Pier: You can walk from there to many Phi Phi Don hotels.
- The crossing takes about 1 hour 30 minutes: Some departures may operate as a faster speedboat service.
- Four daily departures are offered: Service runs in both high and low seasons.
- Bad weather can change the plan: You receive a new date or full refund if the operator cancels.
Why this Krabi to Phi Phi transfer is useful

The best feature here is not the boat ride itself. It is the connection between your hotel and the pier. Krabi’s coast spreads across several areas, so a ferry ticket that only covers the sea crossing can leave you arranging a separate taxi at the start of the day.
This service is designed for a one-way trip to Phi Phi Don, the main inhabited island in the Phi Phi group. Your pickup takes you from Ao Nang, Ao Nam Mao, or Krabi Town to Klong Jilad Ferry Pier, near Krabi Town. From there, you board the boat for Tonsai Pier.
That arrangement suits you if you have luggage, do not want to negotiate a taxi, or simply prefer to have the first part of your island transfer settled before leaving Krabi. It is also handy if you are arriving from the airport and need a coordinated connection, although pickup details should be checked carefully at booking.
The price is listed at $21.70 per person. For a transfer that includes the hotel pickup and the boat crossing, I consider that a fair price, especially if you would otherwise pay separately for a car to the pier. Its value depends on your starting point. From Krabi Town, the saving may be modest. From Ao Nang or Ao Nam Mao, the included road transfer is more useful.
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Leaving Ao Nang, Ao Nam Mao, or Krabi Town

Pickup is offered from hotels in Ao Nam Mao, Ao Nang, and Krabi Town. You are asked to wait in the hotel lobby 15 minutes before the scheduled departure, which is a small but important detail in a busy morning. Have your bags ready and keep your confirmation information easy to find on your phone.
The pickup is described as free from Ao Nang and Krabi Town, with Ao Nam Mao included in the service coverage. Since hotel access can vary, use the exact pickup information on your confirmation rather than assuming every property is served at the door.
There are two special arrangements to note. If you are staying at Centara Grand Beach Resort & Villas, you should take the hotel shuttle boat to Nopparat Thara Pier in Ao Nang. If you are staying at Railay Beach, meet at the boat ticket office at Ao Nam Mao Pier, about 15 minutes from Railay East.
Those exceptions matter because Railay has no ordinary road connection to the rest of the Krabi area. You do not want to wait in the wrong hotel lobby or at the wrong pier. For Railay, plan the short connection to Ao Nam Mao before the boat departure and allow enough time to find the ticket office.
Klong Jilad Pier and the start of the crossing

The road transfer ends at Klong Jilad Ferry Pier on Klong Jilad Road in the Sai Thai area of Krabi. This is the actual departure point for the Phi Phi boat, not the arrival pier on the island.
At the pier, you will need to keep track of your luggage as it moves from the vehicle to the boat. The service has received praise for being on time and comfortable, but luggage handling is the weak spot. Bags may be stacked together, including softer suitcases, so pack fragile items in your hand luggage and keep anything you need during the crossing close by.
Do not treat the pier as your final destination. The useful part of this transfer is the direct connection from Klong Jilad to Tonsai Pier. Once you arrive, the boat portion is complete and you can begin the walk to your hotel.
The maximum group size is 100 people. That is large enough for the departure to feel like shared transport rather than a private ride, but the size alone does not tell you exactly how crowded a particular sailing will feel. Expect a practical ferry transfer, not a small personal boat charter.
About the one and a half hour boat ride
The listed duration is about 1 hour 30 minutes. In ordinary conditions, that gives you a manageable crossing rather than a full day spent getting to Phi Phi.
There is one point of confusion worth understanding. One booking experience described on the service used a speedboat and took about an hour, even though the ticket referred to a two-hour ferry. The main description here calls it a direct ferry, so the boat type can vary by departure or by the way the ticket is labeled.
For you, the practical lesson is simple: check the details for your selected sailing and do not plan a tight onward appointment based on the shortest possible time. The listed duration is the safer figure to use when arranging hotel check-in, a boat trip, or a meeting on Phi Phi.
A toilet is available onboard. That will matter more to you than it sounds, especially if you are traveling with children or prefer not to rely on the facilities at the pier.
The sea is often fairly calm, but conditions can become rougher in September and October. The operator can postpone or cancel the service because of bad weather or sea conditions. If that happens, you are offered a different date or a full refund. The crossing is not something to force when the sea is unsafe, so leave some flexibility in your plans during unsettled weather.
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Arriving at Tonsai Pier on Phi Phi Don

The boat arrives at Ao Ton Sai Pier on Phi Phi Don. Tonsai is the main arrival point for the island and a practical place to begin your stay.
The pier itself is not your hotel. From Tonsai, you can walk easily to many accommodations, but the exact ease depends on where you are staying and how much luggage you have. The service does not include a separate hotel transfer on Phi Phi, so check your hotel’s location before booking.
That final walk is part of the reality of visiting Phi Phi. Tonsai is the island’s main arrival area, and the pier puts you close to the center of island life. You will need to manage your own bags once you step off the boat, so a compact suitcase or backpack is easier than bulky luggage.
Phi Phi Don is known for steep limestone cliffs, caves, hills, beaches, and clear turquoise water. The crossing gives you an early look at that dramatic setting, but the transfer is still transportation first. Do not book it expecting a guided sightseeing cruise or stops at beaches and caves. The boat takes you directly to the island.
Departure times and planning your day

The service offers different departure times each day, with four departures in both low and high season. That choice is valuable because it lets you match the crossing to your hotel departure, flight arrival, or plans on Phi Phi.
You should still treat the schedule as a transport timetable, not a guarantee of a precise hotel arrival. Pickup time, road traffic, pier procedures, loading luggage, and sea conditions can all affect the total journey.
If you are booking a morning departure, be in the lobby 15 minutes early. If your hotel is in Railay or you are using the Centara Grand shuttle boat arrangement, give yourself extra time for that separate connection.
For an afternoon departure, keep your plans in Krabi close to your pickup area. The transfer is most useful when you can move directly from your hotel to the pier. It is less convenient if you are trying to squeeze in several unrelated stops first.
What the price includes, and what it does not

At $21.70 per person, this is priced as a practical shared transfer. You are paying for the ride from selected Krabi pickup areas to Klong Jilad Pier, the direct boat to Phi Phi Don, and access to a toilet onboard.
The price does not appear to include a hotel transfer from Tonsai Pier to your accommodation. It also does not turn the trip into a sightseeing tour. Once you arrive at Phi Phi, you are responsible for getting from the pier to your hotel.
I would compare the price with the cost and hassle of arranging a private taxi to Klong Jilad plus a separate ferry ticket. If you are alone or carrying several bags, the included pickup may make this the better deal. If you are already near Klong Jilad Pier, buying only a boat ticket could be cheaper, though you would lose the convenience of a single pre-arranged transfer.
The service has a 3.9 rating from nine reviews, which suggests a generally useful but not flawless experience. The strongest points are punctual operation, comfortable transport, and an efficient staff. The main caution is bag loading, along with the need to read the ticket details carefully when the service description and actual boat type differ.
Who should book this transfer

I would recommend this service to you if you are staying in Ao Nang, Ao Nam Mao, or Krabi Town and want the simplest route to Phi Phi Don. It is particularly sensible if you dislike arranging several separate rides or are traveling with luggage.
It also suits you if you have a fixed hotel booking on Phi Phi and want a direct arrival at Tonsai Pier. The mobile ticket makes it easy to keep the confirmation available on your phone, and confirmation is provided at booking.
Families may appreciate the direct route and onboard toilet, though parents should keep essential items with them rather than inside luggage being loaded into a stack. Solo passengers can also benefit from the shared transfer, since a private car to the pier may cost more.
This is not the right choice if you need a private vehicle, a guided boat trip, or a guaranteed fast speedboat. The service description uses ferry language, while one booking operated by speedboat, so confirm the sailing details if boat type matters to you.
Practical advice for a smoother crossing

Pack a small day bag with water, medication, valuables, travel documents, and anything you may need during the crossing. Do not bury these items in a large suitcase that will be loaded with other bags.
Arrive in your hotel lobby 15 minutes before pickup. Keep the confirmation voucher on your phone, including the local operator contact details supplied with it. If you are at Railay or Centara Grand, follow the special meeting instructions instead of waiting for a standard road pickup.
Use the 1 hour 30 minute duration when planning your day, even if your departure later turns out to be a faster speedboat. This gives you room for a slower sailing or a delay at the pier.
Finally, avoid scheduling an important flight or fixed activity immediately after arrival. The crossing depends on weather and sea conditions, and September and October can bring choppier water.
Should you book the Krabi to Phi Phi ferry transfer?
Book it if you want a simple, reasonably priced one-way connection from an eligible Krabi hotel to Tonsai Pier. The included pickup, direct route, multiple departures, and onboard toilet make it a useful transport choice rather than a complicated tour.
Skip it if you need certainty about traveling by ferry rather than speedboat, require assistance all the way to your Phi Phi hotel, or are carrying fragile luggage that you cannot keep with you. For most people staying in Ao Nang, Ao Nam Mao, or Krabi Town, this is a sensible way to start a Phi Phi stay, provided you allow time for the crossing and pack carefully.
FAQ
How long does the trip from Krabi to Phi Phi take?
The listed duration is approximately 1 hour 30 minutes. One service experience used a speedboat and took about an hour, so the exact timing can vary by departure.
Where does the boat leave from?
The boat leaves from Klong Jilad Ferry Pier on Klong Jilad Road in the Sai Thai area of Krabi.
Where does the boat arrive on Phi Phi?
The service arrives at Ao Ton Sai Pier on Phi Phi Don Island.
Is hotel pickup included?
Pickup is offered from hotels in Ao Nam Mao, Ao Nang, and Krabi Town. You should wait in the hotel lobby 15 minutes before the scheduled departure.
Can I book this as a round trip?
The described service is a one-way transfer from Krabi to Phi Phi Don. A return trip is not included in this booking.
Are there several departure times?
Yes. Ferries to Phi Phi operate four times a day in both low and high season.
Is there a toilet onboard?
Yes. The transfer includes a toilet on board.
What happens if the weather is bad?
The trip may be postponed or canceled because of bad weather or sea conditions. You will be offered a different date or a full refund if the operator cancels.
What should Railay Beach passengers do?
If you stay at Railay Beach, meet at the boat ticket office at Ao Nam Mao Pier. The meeting point is about 15 minutes from Railay East.
Can I cancel for a refund?
You can cancel up to 24 hours before the scheduled start time for a full refund. Cancellations or changes made less than 24 hours before departure are not refunded or accepted.
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